12 Replies
Ashley Terwilliger

Hi Mel and welcome to Heroes!

Have you set the layer up to hide the elements on the base layer? If so, when you visit the layer, you will only see/hear the elements on that layer instead of allowing the items from the base layer to come through. That setting is available for each layer from the layer properties - little cog icon to the right hand side.

Mel Macourt

Thanks Ashley for your reply. Yes I had unticked all the settings in the Layer Properties but it still shows black. When I click around the black screen I can find my layer content. It's odd as it was working the day before yesterday. I can work around this by adding them as new screens however it still effects my quiz feedback layers.

Ashley Terwilliger

Hi Mel,

I'd check Phil's suggestion as well - but since you mentioned it was ok one day and then changed the next, I also wanted to see if you could confirm that you're working as described below on your .story files:

If you're still having difficulty after checking into the above items, can you share that .story file with us (even that one slide with it's feedback layers)?

Mel Macourt

Thanks everyone for your help! Yes it was the Feedback Master background style. I changed to 'no fill' and it now works.

I have an additional issue you may also be able to help me with. When I use dot points, the final dot point is always black. I have deleted any dot points before cutting and pasting text into the program. Any ideas how to fix this?

Ashley Terwilliger

Hi Mel,

If you add bullets or numbering to a list, then adjust the font size or color, you may find that the last bullet/number doesn't match the rest of the list.

This is a known issue. Here's how to correct it:

  1. Triple-click the last bulleted or numbered item to select the entire line of text. (There's a hidden character at the end of the line that you need to select. Dragging your mouse to select the text doesn't always capture that hidden character.)
  2. With the entire line of text selected, reset the font size or color for this line of text to match the rest of your list.

Hope that helps!