Additional problems with Tamil language in Storyline 2 since installing Windows 10
Nov 07, 2016
Hello there. I recently started this discussion about issues I was having with Tamil characters being corrupted in Storyline 2. That problem hasn’t been solved yet, but after installing Windows 10 I am having some new issues.
I recently installed Windows 10 on my work laptop and opened my Tamil course, and now the majority of fonts that were Noto Sans Tamil are now in a font called Vijaya. I didn’t even have the Vijaya font. (I do now.) I checked to see if Noto Sans Tamil was still installed, and it was. I have several versions of this course, and the problem was there for every version I tried, so it’s not just a corrupt file.
To see if this was a system-specific issue, I tried opening the course on my home computer, which has Windows 10 as well. I had the same problem. I also tried downloading a fresh copy of the course (it was translated by a vendor, so I was able to download a copy from their server) onto my home computer and when I opened it, it had the same issue.
I tried experimenting with changing some of the text in the course to Noto Sans Tamil, saving, closing, rebooting, and reopening and they seem to have stayed as Noto Sans Tamil, but I don’t know if that will stay or change to Vijaya again at some point.
The second issue I am having (rather a big one) is that many of the text boxes appear to no longer be selectable or editable. I click on them and nothing happens. This also happens when I click on those items on the timeline.
Any ideas about these issues? I know that Tamil is probably not that common of a language, so it may not come up much. However, our organization uses it. With these issues, and the corrupt character issue, Tamil doesn’t seem to function in Storyline 2.
Tamil is one of the (many) languages used by our organization. Storyline 2 is by far my preferred authoring tool, but if we can’t get it to work in Storyline 2, we may be forced to use a different authoring tool that better supports Tamil.
Any ideas, advice, etc. would be appreciated. Thanks so much!
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