After latest SL-2 Update - file type icon issue
Aug 02, 2016
By
Eric Bybee
I performed the latest update to my SL-2 product. Build 10: 1607.1221. I noticed this morning as I went to open the project I was working on yesterday that the file icon is no longer showing as Articulate. It is now a default windows page icon. I performed an uninstall, ran the SLcleanup.bat file to clean up the registry and reinstalled SL-2 - no change.
In looking at the Registry I do not see a DefaultIcon key, of course, I can't say if there was one there before, but I do know that before this update my .story files had Articulate SL icons. The files still open with SL and SL is running just fine.
11 Replies
Hi Eric!
Our QA team is aware of this and I am experiencing this as well. I'm not sure of a way to prevent or correct at this time. Seems to only be a display issue with newly created files and any 'updated' to the latest version.
I have attached this to the report with our QA Team so that we can update when applicable.
Thank you for the update Leslie. I will await a fix from your team.
Thanks for reporting this. Has been puzzling me. File associations are missing and when selecting 'recent files' they are reportedly missing.
Will also patiently wait :-)
Thanks Jeroen. By replying you should now be subscribed as well.
Include me as experiencing this same issue. I tried to restore default files associations and clear my icon cache, fixes that Microsoft suggested, but no change. Thank you.
Hi Jeremy- Thanks for letting us know. Since you've commented on this thread, you're now subscribed and will receive notifications for any updates in the matter.
Please add me to the list. I was waiting for an update to correct the problem but have not seen one.
Thanks Diane. I don't have any updates to share but you're now subscribed as well and will receive notifications when they do become available.
Replying to be subscribed for updates.
Awesome Joseph - you can always click to subscribe on a thread as well if you didn't wish to reply :)
That would not have given me the opportunity to welcome you to E-Learning Heroes though.
Hi all,
I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where:
You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
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