After latest SL-2 Update - file type icon issue

I performed the latest update to my SL-2 product.  Build 10:  1607.1221.  I noticed this morning as I went to open the project I was working on yesterday that the file icon is no longer showing as Articulate.  It is now a default windows page icon.  I performed an uninstall, ran the SLcleanup.bat file to clean up the registry and reinstalled SL-2 - no change.

In looking at the Registry I do not see a DefaultIcon key, of course, I can't say if there was one there before, but I do know that before this update my .story files had Articulate SL icons.  The files still open with SL and SL is running just fine.

11 Replies
Leslie McKerchie

Hi Eric!

Our QA team is aware of this and I am experiencing this as well. I'm not sure of a way to prevent or correct at this time. Seems to only be a display issue with newly created files and any 'updated' to the latest version.

I have attached this to the report with our QA Team so that we can update when applicable.

Ashley Terwilliger

Hi all,

I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where: 

  • Fixed issue where Storyline project file icons would be blank

You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.