After recent update, saving files is throwing up error messages.

Jan 08, 2020

I am getting the following error messages after downloading and updating my Storyline 3 application. Anyone else seeing this?

3 Replies
Leslie McKerchie

Hi Fred,

Thanks for letting us know what you are running into with your Storyline 3 software.

I noticed that:

  1. The file is saved on the P: Drive. Is this a network drive?
  2. The filename path is a bit long.

We recommend working on your local drive. I'm curious if you move the file to your local drive, typically your C: Drive, if you are able to open as expected.

Here are some common best practices for working with your Storyline software and files.

This discussion is closed. You can start a new discussion or contact Articulate Support.