Hi, Sharah -- Thanks so much for reaching out with your question! So just to confirm, you have already tested your AICC Content in the SCORM Cloud and everything appears to be in order? Typically, if all is well on the SCORM Cloud, we'd recommend that you reach out to your LMS to see if they are able to share some additional insight on the behavior you are encountering.
Sorry you are having issues with your course. When you say Cloud, are you referring to SCORM Cloud? If so, and if it is working there, you may want to take this up with the support team at SumTotal. You can enable the LMS Debug log for the course to see what is being sent directly from Storyline.
Hopefully others familiar with SumTotal can just in with ideas as well.
2 Replies
Hi, Sharah -- Thanks so much for reaching out with your question! So just to confirm, you have already tested your AICC Content in the SCORM Cloud and everything appears to be in order? Typically, if all is well on the SCORM Cloud, we'd recommend that you reach out to your LMS to see if they are able to share some additional insight on the behavior you are encountering.
Hi Sharad,
Sorry you are having issues with your course. When you say Cloud, are you referring to SCORM Cloud? If so, and if it is working there, you may want to take this up with the support team at SumTotal. You can enable the LMS Debug log for the course to see what is being sent directly from Storyline.
Hopefully others familiar with SumTotal can just in with ideas as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.