I have a slide (lets call it A) that has 4 layers each with their own sound track. There are buttons on the base layer which opens the other layers and lets the learner view and hear the content. This slide is working perfectly.
Later on in the training there is another slide (lets call it B). I have created a button on B which is a lightbox to bring the learner back to A so they can review the content if they wish. However, when the lightbox opens to slide A all the layers play simultaneously. So you can here the sound from all the layers at once.
Hello Katerina and welcome to E-Learning Heroes :)
Thanks for contacting us and sharing what you are experiencing with your project. I've seen some similar issues previously documented, but they were either resolved or not reproducible.
Do you know what version of Storyline you're using?
You can check by going to: Help > About Articulate Storyline
We are currently on Build 3.39.22088.0 of Storyline 360. You can read all of the details here.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
3 Replies
Hello Katerina and welcome to E-Learning Heroes :)
Thanks for contacting us and sharing what you are experiencing with your project. I've seen some similar issues previously documented, but they were either resolved or not reproducible.
Do you know what version of Storyline you're using?
You can check by going to:
Help > About Articulate Storyline
We are currently on Build 3.39.22088.0 of Storyline 360. You can read all of the details here.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi there, my version of Storyline 360 is 3.39.22088.0. I am sending the project to your privately.
Thanks for confirming, Katerina. Taking a look now and will reply to you privately as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.