Hello. I have an AS2 piece that I've published and embedded into a webpage (WordPress). When I land on the homepage all 4 videos play without moving forward - they are separate subsequent slides.
I've set the videos to 'user click' and all slides to be 'advanced by users'.
I've been hunting around in here to learn how to stop this but can't seem to find an answer - in fact, I keep reading there is no answer.
I just noticed that the homepage was set to advance automatically so I set to user control. But why would that start a video that is user controlled as well?
If you're still running into difficulty with this behavior are you able to share a copy of your .story file here with us? You can also send it along to our Support Engineers here if you need to keep it private.
9 Replies
Hi Kelly
can you highlight one of the videos and screenshot the options tab and also the triggers panel
Hello, Wendy. Thank you. The screen capture is below. Pretty simple step of inserting a video and allowing the viewer to control the playing.
I wonder if I need to set what happens to the page when visiting it again. I set it to 'reset to initial state' but not sure that will help.
This video or sometimes the other ones in the course play when I open the course.
I just noticed that the homepage was set to advance automatically so I set to user control. But why would that start a video that is user controlled as well?
Hi Kelly
I'm wondering if the video in the screenshot above is preset to start automatically (I'm not technical enough to know how you would check that)
Hi Wendy - good point. I created them as screen captures using Camtasia so will check that.
Does anyone else have ideas?
Thank you!!
Hi Kelly,
If you're still running into difficulty with this behavior are you able to share a copy of your .story file here with us? You can also send it along to our Support Engineers here if you need to keep it private.
Thanks Ashley. I prefer to keep it private so will do. Really appreciate your help.
Sounds good Kelly and if you get the case started want to let me know the case number and I can follow along?
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