'Allow downloading for offline viewing' - error

Hi Kumar!

So the course you're trying to view is only launching in your iPad's web browser, and you're not able to view it through the Mobile Player app? Any chance you could include a link to the course or send us your file? Thanks!

Peter,

I am able to click a launch link from safari on ipad. It detects its an ipad and send them to the articulate app. my tincan endpoint is able to track the the learners progress.

However now I republish the course to allow the user to download and view the item while offline. There should be a link on the ipad app to download the course for offline viewing, but that link is absent. 

My guess is that since I am publishing for tincan api, articulate does not want to allow offline viewing of the course.

I would be interested in sharing links or files in a nonpublic way.  

Kumar

Edit: I realized I did not post my dummy story file that replicates the problem. You will have to have a tincan friendly system. 

Thanks, Kumar. And you've confirmed that the iPad is connected to the internet when attempting to download the course, I assume? Would you mind going ahead and sending us the published link privately, here, so we can take a closer look at this? Thanks a ton!

I'm having the same issue.

I've attached my .story file, a screenshot of my publishing settings, and a screenshot from the iOS Articulate Player.

Here is a public link to the published package on SCORM Cloud: https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=f2389570-8d10-4c46-8181-62bb3e6246de

Hi David,

Unfortunately, content deployed to Tin Can API / Articulate Online won't be downloadable for offline viewing as there is no way to track results without an internet connection. 

Thanks for your reply, Ashley. I deployed to SCORM Cloud, not Articulate Online. Do you know if SCORM Cloud has the same restriction?

Hi David, 

I assumed you were using the Tin Can API because of the title and how your publish options were set up. Publishing to SCORM Cloud won't allow you to use the AMP as you'd need to log in.