Always resume issue

May 29, 2015

Hi everyone!

Lately I've been experimenting a very weird issue while setting the always resume feature.

I made some tests and found that the always resume wasn't working. Once completed a big test, the system didn't bring me to the result slide but to a question inside the question bank.

After several tests, I found that if the test has 36 or less questions, the always resume works correctly. If the test has more than 36 questions, the always resume brings you to the 36th question...

Weird, isn't it?
Did someone else notice this issue?

Thanks in advance,
Mauro

9 Replies

Leslie McKerchie
Staff

almost 9 years ago05/29/15 at 4:08 pm (UTC)

Hi Mauro!

Are you utilizing Storyline 1? We had a few users report a similar issue that you can read about here.

Are you able to replicate the issue in SCORM Cloud?

Mauro Gaiotto
Author

almost 9 years ago06/04/15 at 10:03 am (UTC)

Hi Leslie

Actually I'm utilizing Storyline 2... unfortunately I cannot publish on SCORM Cloud

Leslie McKerchie
Staff

almost 9 years ago06/04/15 at 4:03 pm (UTC)

Would you be able to share your .story file with us here so that we can take a look?

Mauro Gaiotto
Author

over 8 years ago08/31/15 at 3:33 pm (UTC)

I'm sorry for the delay. I've finally shared with you a .story file. Hope we can find a solution!

Leslie McKerchie
Staff

over 8 years ago08/31/15 at 4:12 pm (UTC)

Thanks for the update Mauro! I can see where you opened a support case (00638262) and are working with Abel.

Michele Miner

6 years ago02/14/18 at 11:59 am (UTC)

Was this ever resolved? I am experiencing it too.

Leslie McKerchie
Staff

6 years ago02/15/18 at 2:28 pm (UTC)

Hi Michele,

I popped in to take a look at Mauro's case referenced above and it looks like the suspend data limits were the culprit:

The suspend_data element for an Articulate Storyline SCORM course tells the learning management system (LMS) where you leave off when you exit the course and lets you resume the course later in the same place without having to start over. It isn't likely you'll exceed the suspend data limits imposed by some LMSs. However, if you do, this information will help you resolve it.

6 years ago02/15/18 at 9:08 pm (UTC)

Thanks, I ended up using a workaround instead.

Leslie McKerchie
Staff

6 years ago02/15/18 at 9:26 pm (UTC)

Thanks for sharing Michele.

For anyone following along, here is the post where the workaround was shared.

Always resume issue

9 Replies

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