Animate by paragraph not working as intended (also states that change text color not working as intended)

I am using Storyline 2. The interaction I'm working with has three layers. Users click hotspots on the base slide to reveal bullet points with a background color, that then fades away (to nothing, or to white) and leaves the text a more neutral color on screen.

Unfortunately,

1. The "Animate by Paragraph" function is only working sporadically. When I add a text box with bullets, change to 'by Paragraph,' it doesn't change. The arrow does not appear. It only works by some freak timing where I go back to the layer and it's suddenly working.

2. I can't change the now-working by-paragraph to "as one object" without the same issue (this time the arrow doesn't go away at all).

3. Animate by Paragraph text seems to be duplicated on screen. When the text changes color, there's a distinct white text overlapping.

4. Some things just aren't working at all and it's driving me bonkers.

 

See my attached project.

Examples 1 and 2: Same problems explained above.

Example 3: The text in the box doesn't even show up at all.

I tried repairing Storyline this morning by uninstalling, rebooting, and reinstalling, but the problem persists. Any help would be greatly appreciated.

 

Edit: Can I ask why my post was flagged?

1 Reply
Alyssa Gomez

Hey Lauren! First off, so sorry your post was flagged! Posts can be flagged for any number of reasons as potential spam, but don't worry! Our team monitors them and will release them if they were flagged by mistake.

On to your file--I'm noticing a couple of things going on here, so let's tackle them one at a time.

  1. Animate by paragraph: 
    We have a known issue in Storyline 2 where you cannot apply an animation to an object and have it change to a custom state when using "By Paragraph” animation. Until we find a fix, you'll want to remove the custom state "End" to make the animation work correctly. 
     
  2. White text overlapping: This is the "Normal" state showing on top of the custom state. To prevent this from happening, you would want to use a separate text box instead of changing the colors on the original text box. 

I made a change to the Example 1 layer that I think achieves what you're looking to do. Take a look at this updated file, and let me know what you think!