Animated GIF not showing randomly with trigger SCORM 2004 3rd
We’ve been using Storyline for 3 years and found useful tips in this forum.
Hopefully you can help us solve the one we describe here.
We built a SCORM 2004 3rd edition course. There are triggers on several slides that show an animated GIF image when users have visited all items in the page. When clicking on the GIF image, the course jumps to the next slide.
Here is the issue that happened to more than 500 users (our client has 25.000 users +):
- RANDOMLY, the animated GIF images do not show.
- When a user find this issue, he can log on the LMS from ANOTHER PC, he will have the same issue when answering yes to resume the course. If he restarts the course from zero, he can find this issue on the same slide, or another one, or no issue at all!
- On the SAME PC, this problem can happen to one user, but NOT to another user
Has anyone found similar issues?
Thank you all.