Animated GIF working perfectly in Preview, but as soon as I test in SCORM Cloud, it goes crazy and doesn't work

Apr 09, 2021

I have built a quiz course, thats really simple and just a bit of fun with the theme of the oscars. I have made transparent Gifs of red curtains opening and closing which i'm using to reveal each quiz question. It works perfectly in preview and looks like a smooth transition between each slide. However, I have published to LMS and uploaded into SCORM Cloud and the animated Gifs are now misbehaving, they either appear really slowly and then cut off, or the animation plays really slowly and juttery and then gets cut off halfway through when the timeline ends (and the gif should have finished animating by that point). 

I have tried adjusting the optimisation settings and that hasn't seemed to help one bit either. Anyone know of a solution?

1 Reply
Becca Levan

Hello Laura!

Appreciate you reaching out and sharing those movie files—such a fun theme!

This sounds similar to an issue we're investigating where: higher resolution gifs don't animate in Storyline.

From here, I'd recommend connecting with our support team to test the gif and confirm if it’s related! Feel free to upload your file, and we’ll reach out after testing!

SUBMIT CASE HERE.