Animated gifs don't display in states
Mar 03, 2017
Hi,
I had a search through the forums and couldn't find anybody with my exact issue. The closest I got was this thread: https://community.articulate.com/discussions/articulate-storyline/gifs-on-screen-disappear, but my problem is a bit different.
I'm using several animated gifs in a project I'm working on, and most of them display perfectly in html5 and flash.
However, some of my gifs have other image states (usually static png images), and this seems to be preventing them from displaying in html5. Instead of the gif, I get a white X (
), but when the gif changes state to a static png, it displays perfectly.
I had a look in the production folder and all my gifs are there and display properly using any image viewer.
Has anyone had an experience like this? Is there a workaround?
5 Replies
Hello Craig - Does this sound like what you may be experiencing?
Hi Leslie,
That sounds exactly like my issue. Thanks!
Thanks for confirming Craig. We are working to better prioritize reported issues based on user impact, so I will add this thread.
This does two things - allows the team to continue seeing users impacted so we can work to prioritize internally as well as allow me to update here when applicable.
I just ran into the exact same issue. Most of our learner's aren't affected, but we got a report from one who was trying run the course on a Surface Pro 4s running Windows 7.
Hi Greg!
Sorry to hear that you've run into an issue with this as well. Just to confirm, you are using Storyline 2 as well?
The reported issue is specific to states/GIFs as well. Is this what you are experiencing?
I know other users seemed to get around this using layers vs states.
If you'd like to share that slide in a new .story file, I would certainly take a look.
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