I'm having an issue with the attached slide. One piece of text "translation into English..." has become stuck on the timeline. The issue is retained even though I imported this slide into a new story.
There is also a text box that will not animate on the screen. (the text in blue).
I'm able to fix the problem by removing the animation and re-adding it, but I'm interested in figuring out if there's a way to fix it, or at least to avoid this in the future so I don't have to redo work.
I've never experienced anything like this in SL1 or SL2. Anyone have some advice?
Please make sure you are working locally with the file as described here. If the issue persists on other files, you could try to preform a repair of Storyline.
I took a look at the file and the text box with the "Translation to English" is set up to show from sec all the way to the end of the timeline. If you need this to fade out after a certain time, you can make this into its own text box with an exit animation. Also, the blue text did animate for me in preview when i viewed your course.
I am working locally and following the prescribed guidelines. I don't need that piece of text to fade out at any point. The issue is that it is not set to start at the appropriate time, and I cannot move it on the timeline.
It is inside of a larger text box that is set to have the paragraphs fade in one by one. If you need it to come in at a different time, you could put it in its own text box, so you can move it on the timeline.
I'm not sure we're on the same page here. I work with paragraphs like this all the time. All of the other paragraphs are working properly - this single one cannot be moved on the timeline. It's stuck there. I can't hide it/unhide it, move it, anything. As you can see, it's lined up with the paragraph above it. I want it to come in after that.
Are you not experiencing that same behavior on your end? Because I had the same problem in the original project, and this one that I imported into.
I was able to get this fixed by copying the text box into a new slide. Now the paragraphs can be moved accordingly. I was sure exactly where, but it is set to come in 2 seconds behind the prior one now.
8 Replies
Hello Victoria!
Please make sure you are working locally with the file as described here. If the issue persists on other files, you could try to preform a repair of Storyline.
I took a look at the file and the text box with the "Translation to English" is set up to show from sec all the way to the end of the timeline. If you need this to fade out after a certain time, you can make this into its own text box with an exit animation. Also, the blue text did animate for me in preview when i viewed your course.
Hi Emily
I am working locally and following the prescribed guidelines. I don't need that piece of text to fade out at any point. The issue is that it is not set to start at the appropriate time, and I cannot move it on the timeline.
Hello Victoria,
It is inside of a larger text box that is set to have the paragraphs fade in one by one. If you need it to come in at a different time, you could put it in its own text box, so you can move it on the timeline.
I'm not sure we're on the same page here. I work with paragraphs like this all the time. All of the other paragraphs are working properly - this single one cannot be moved on the timeline. It's stuck there. I can't hide it/unhide it, move it, anything. As you can see, it's lined up with the paragraph above it. I want it to come in after that.
Are you not experiencing that same behavior on your end? Because I had the same problem in the original project, and this one that I imported into.
Hello Victoria,
i am able to see that the text box cannot be moved. i am going to test a few things with your file.
Hello Victoria!
I was able to get this fixed by copying the text box into a new slide. Now the paragraphs can be moved accordingly. I was sure exactly where, but it is set to come in 2 seconds behind the prior one now.
Attached is the file.
Thanks, Emily. This will be a good workaround if I ever encounter this in the future. Any idea what may have caused it, or was this just an anomaly?
Hello Victoria!
I am not really sure what caused it, but retyping the text did not help, so I tried copy and paste, and the new slide worked!
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