Hi Heroes I have a simple shape (square with no fill and an outline) that won't fade on either preview or publish. I have tested it on a blank slide and it works. My slide has an illustration from the library and a video on it. Do you have any solutions for me please? M
Thanks for contacting us and sharing what you are running into with your project file.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
2 Replies
Hello J&I Training,
Thanks for contacting us and sharing what you are running into with your project file.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie
I apologise for the delay in responding.
I have sent the file to you privately.
Thanks
M :)
This discussion is closed. You can start a new discussion or contact Articulate Support.