Animation pausing when switching tabs
May 28, 2017
Hello, I recently switched from Storyline 2 to Storyline 3, and may have found a bug. If someone switches browser tabs while a video is playing, the animation pauses while the audio continues. When they return to the video, the audio and animation is out of sync.
I checked our old videos published in Storyline 2, and they continue playing normally (both animation and audio) when a tab is switched, so they don't get out of sync.
Is there any kind of setting we can change so that either (a) both audio and animation pause when the tab is no longer active or (b) both audio and animation continue playing? Has anyone else experienced this problem?