Animations and texts are missing after I publish

Jan 21, 2022

Hello,

I’ve had this issue that after a storyline is published, elements go missing from the final version of the storyline (animated text and animations)Everything works well when I review it. However, after being published when I play the SWF file or insert it to PowerPoint, some text and animations are disappeared. I’ve tested several times, it keeps happening. When I browse it on an Internet browser, everything works well again.

Does anyone know why and what should I do? Thank you so much for your help!

1 Reply
Maria Costa-Stienstra

Hi, Ella.

Thank you for reaching out!

I have a few questions that will help me understand what's going on with your project:

  • Which version of Storyline are you using?
  • You mentioned a SWF file, but that is not a current publishing option from Storyline (we ended flash support on January 2021). Do you mean a video file (mp4)?