I have noticed that when using animations in my Articulate project they are not working properly when previewing or just playing in the slide. Everything is really slow and choppy and animations come is super slow, not on time, and unless I remove them, the course is not working properly. Anyone else experiencing this? Same with Videos placed in Articulate, they are very slow and choppy. I did the update that was pushed out but seems to have made it worse.
Hey Veronica! Sorry you've seen sluggish performance since the latest update. Does this happen while you're previewing in Storyline, or only after the content is published?
We'd love to take a closer look at your project file, if you don't mind sharing it. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!
4 Replies
Hey Veronica! Sorry you've seen sluggish performance since the latest update. Does this happen while you're previewing in Storyline, or only after the content is published?
We'd love to take a closer look at your project file, if you don't mind sharing it. We'll delete it when we're done troubleshooting. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!
I just sent it thank you =)
Veronica Orosco
Instructional Designer
Thanks, Veronica! Your file is in the right place! You'll hear back from one of our Engineers soon.
By the way, replying via email includes your signature with contact information in the public forum. Feel free to edit your reply here.
Thank you =)
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