another issue with imported video

I found another bug for the seeking bar:

when I imported a mp4 video into the slide, I hide the video control panel and leave the seeking bar there. I set the advance to the next slide by media completes. the first time it works fine. But when I come back to this slide and adjust the seeking bar close to the end, the video was cut off. 

Can this be fixed? How?

thanks,

Frank

7 Replies
John Ned

Has anyone out there found a solution for this bug?  I am experiencing the same issue with nearly every project involving mp4 files...

Many thanks!

John

when I imported a mp4 video into the slide, I hide the video control panel and leave the seeking bar there. I set the advance to the next slide by media completes. the first time it works fine. But when I come back to this slide and adjust the seeking bar close to the end, the video was cut off. 

Christine Hendrickson

Hi John,

If you'd like, we can take a closer look at what's going on with the MP4 videos. If you can, please submit a support case and include the.story file that contains an MP4 that's resulting in this issue with the seek bar. Also, if you do submit a support case, please share the case number with me so I can check on the progress and update this thread.

Thanks!

Christine