Any idea what would cause this?

May 29, 2020

I'm having a very strange issue with SL360. When I preview my assessment, before it displays the results slide it freezes and attached is what I see. 

I have tested this with a few people using Internet Explore and Chrome - same results. 

But.....when played on iPhone it displays as it should. 

I'm completely stumped. Please send help!

8 Replies
Leslie McKerchie

Thanks for sharing the .story file so that I could take a look, Lawson.

The preview works as expected for me as does the published version, which you can see here.

Do you know what version of Storyline you're using?

You can check by going to:
Help > About Articulate Storyline

We are currently on Build 3.40.22208.0 of Storyline 360. You can read all of the details here.

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