Any ideas how to program a course to send a completion email to single email address?

Hello E-Learning Heroes!

I'm curious to know if anyone has any ideas how to program a course to send a confirmation email to a single email address. Let me explain...

Last year I put together a course for another department, and I included this message on the Success layer of the quiz results page: 

"You will be receiving an email notification that you passed this course. You must forward this email to to receive your Corporate Credit Card."

This process utilizes a feature in our LMS that sends a completion notification email to an employee after successfully Mastering a course. However, this process requires the employee to forward the email, which doesn't always happen.

Since our LMS does not enable me to direct these emails to a single email address, does anyone know of a way I could accomplish this in Storyline? Obviously the emails would have to include some piece of employee information, which I could accomplish by requiring them to fill in a field, if necessary.

Thanks in advance for the help!


2 Replies
Ashley Terwilliger-Pollard

Hi Timothy,

We don't include an email results option or similar as you'll see detailed here.  If you'll be using the email trigger, it's important to keep in mind that there are specific requirements that must be met by the learner’s computer for email triggers to function properly:

  • The learner must have an email client installed (for example, Microsoft Outlook), and they must have an email account configured in the program.
  • The email client program must allow JavaScript and HTML submits. Some programs, like Lotus Notes and Groupwise, don't allow these features. As a result, email triggers won't work in these programs.

Tighter security restrictions in modern web browsers, operating systems, and anti-virus programs can also interfere with email triggers. We recommend testing published content in its final environment to determine if email triggers will work as expected.