I have done everything. But am still really unhappy with the fuzzy-ness of the display icons, and also of the published images. Scaled, retina dispplay off, restarted windows, restarted parallels, stopped all sharing between environments.
Continuing on with what I have tried. Created images in windows (screen captures). The only thing I have not done is that I have imported the .story file that was originally created on a windows (real) machine.
I'm sorry you're having such trouble with Storyline in Parallels, but we're here to help!
I use Parallels 13 too and run Windows 10 and 8.1. I wasn't clear if you were having trouble with the display of Storyline as you're editing or while you're viewing the published output?
If you'd like to share a screenshot that may help us with next steps.
Also, our Support Team is happy to help with more troubleshooting!
OK. What is going wrong? I have been getting fuzzy output on a MAC (using parallels). And now switch to a Windows PC, and am also getting fuzzy graphics in the output.
Attached is a screen capture of the image from inside the preview. The one named nicequality-straightfromsnip is before the quality before it goes into storyline. I initially thought this was a MAC parallels problem. But maybe it is bigger? What I am I doing wrong?
It's hard to tell what the rest of your course and the setup looks like from those images, but I'd start by looking into any scaling that you're doing of the images upon adding to Storyline. In our best practices for images article, you'll see it noted that any scaling of an image could change its overall quality.
If you're not scaling the image or the Storyline player in the published output, could you share a copy of the image here so that we can take a look?
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Have you checked out any of the tips listed here?
I have done everything. But am still really unhappy with the fuzzy-ness of the display icons, and also of the published images. Scaled, retina dispplay off, restarted windows, restarted parallels, stopped all sharing between environments.
Continuing on with what I have tried. Created images in windows (screen captures). The only thing I have not done is that I have imported the .story file that was originally created on a windows (real) machine.
I have spent hours trying.
Hi Webby,
I'm sorry you're having such trouble with Storyline in Parallels, but we're here to help!
I use Parallels 13 too and run Windows 10 and 8.1. I wasn't clear if you were having trouble with the display of Storyline as you're editing or while you're viewing the published output?
If you'd like to share a screenshot that may help us with next steps.
Also, our Support Team is happy to help with more troubleshooting!
OK. What is going wrong? I have been getting fuzzy output on a MAC (using parallels). And now switch to a Windows PC, and am also getting fuzzy graphics in the output.
Attached is a screen capture of the image from inside the preview. The one named nicequality-straightfromsnip is before the quality before it goes into storyline. I initially thought this was a MAC parallels problem. But maybe it is bigger? What I am I doing wrong?
Hi Webby,
It's hard to tell what the rest of your course and the setup looks like from those images, but I'd start by looking into any scaling that you're doing of the images upon adding to Storyline. In our best practices for images article, you'll see it noted that any scaling of an image could change its overall quality.
If you're not scaling the image or the Storyline player in the published output, could you share a copy of the image here so that we can take a look?
I use parallels 14 and have no problems. It looks like it maybe the images.
Are native shapes and text blurry when you preview
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