I have a short video clip I inserted in a project. It shows the the initial image on the slide in authoring mode. However, if I try to edit it, it shows black and when I preview the project. I have used the same clip before when I had SL2. I didn't have any issues. Is there a bug in SL3? its an mp4.
Oh, interesting Keithia. Those network/firewall issues can be hard to identify.
Glad that you were able to get this figured out and thanks for popping back in with an update. Hopefully your IT team will be able to get you back up and running.
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turns out its a network issue. When do this at work I get this result. When I work at home on my home network, I have no issues.
Oh, interesting Keithia. Those network/firewall issues can be hard to identify.
Glad that you were able to get this figured out and thanks for popping back in with an update. Hopefully your IT team will be able to get you back up and running.
I'm having a similar issue: https://community.articulate.com/discussions/articulate-storyline/need-help-a063776d-85e3-404e-acca-23d59dcb0f21
Thanks for linking to your thread Jeff. Looks like your issue is a tad different and I've responded to you here.
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