Arabic text goes outside the text box

Oct 12, 2020

Hi all,

I have have course in English, which has the audio transcript shown in  layer and the text defined by variable.

variable defnition

Text box in edit mode

 

All languages have no problem in displaying the text in run time, except Arabic.

Arabic randomly text starts way outside the text box

Arabic output

I have set 'Use Modern Text' enabled (if i disable the Modern text, then i get junk characters in other text boxes elsewhere in the screen).

 

Thanks in advance

9 Replies
Lauren Connelly

Hi Deepak!

I'm sorry you're running into this issue with the Arabic characters shifting to the right in a text variable. We've logged this bug with our team so I've added your comments to our current report. The workaround for this bug is to turn off Modern Text, but that doesn't seem to be the fix for your course.

We'll report back to this discussion when we have an update!

Lauren Connelly

Hello Deepak!

I wanted to update this discussion and share that we are no longer seeing this bug, Arabic text variable reference shift to the right when previewed and published online, in our latest version of Storyline 360.

I'd recommend using Storyline 360 (Build 3.61.27106.0) or later.

You can reach our Support Team in this discussion or privately in a support case. 

Darren McNeill

My issue is not developing a module in Arabic from the beginning, but taking a module created in English, exporting the Translation XLF, importing back into the module with Arabic translation and it becomes a mess...

If I used the Rise hack of adding the html code for right to Left and Hebrew, half the content of the slides seems to disappear. So thats not a runner

Is there a global setting to adjust everything to read from right to left?

As I do not use Arabic, my keyboard is English and I do not have the Paragraph option for right to left and with a module with over 60 slides and each slide has several layers it would be a nightmare to manually go through it all.

Maria Costa-Stienstra

Hi, Upandgo.

There are two reports being discussed here:

  • A bug report for Arabic text variable reference shift to the right when previewed and published online. - we are no longer seeing this issue.
  • A feature request for Global Setting for Right to Left text.

Which one are you asking about? 

While the feature above hasn't made it to our feature roadmap yet, this discussion is connected to the report, so we'll be sure to notify you when we have news to share.

Kelly Auner

Hi all,

I'm sorry to hear that you are experiencing this issue! Are you using a text box that includes a variable reference in addition to other text? If so, you can try inserting the reference variable in its own text box.

If the Arabic text continues to run through the outlined text box after trying this workaround, are you comfortable sharing your .story file with us here or privately through a support case?