Pinned Reply
Hello Barry and Andrea!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Arabic hyperlinks, hyperlinks in states, and triggers that referenced hyperlinks might not work
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
8 Replies
We have had to resort to using hotspots over underlined text instead. Which works but isn't truly accessible.
Hi Barry,
I'm sorry you're having an issue with translated hyperlinks! There has been a bug reported where some hyperlinks in Arabic text aren't working as they should. I'm going to add your voice to that report. When there's any new information about the issue this conversation will be updated.
Thanks for reaching out!
Thank you John.
I will raise a support case now anyway as I hope this gets fixed soon.
Hi, Barry!
Thanks for letting us know! I see your open case with our colleague Darwin. You are in great hands!
We'll continue the conversation over in the support case.
Have a great weekend and happy developing! ☀️
I found a workaround (apart from Hover/Visited states) it works. Look into my name (I replied to another stream) or here (if it works) https://community.articulate.com/discussions/articulate-storyline/hyperlinks-not-working-after-translated-text-to-arabic
Hope it helps.
Andy
PS-Articulate, this should really be fixed though.
Thank Andrea. I'll take a look at your workaround now.
Hi Articulate Staff. We still cannot add hyperlinks using Arabic text and while John says this is only for some hyperlinks this is not the case for me. It is ALL Arabic text hyperlinks that do not work for me.
How is this still a bug 9 months later?
I cannot understand why Articulate would not fix something that is quite a big issue. I will need to use the hotspot workaround, which isn't as accessible as proper hyperlinks.
Luckily I did not have any hyperlinks within a block of text, so I created buttons instead for my list of useful links.
Articulate, please get this fixed!
Hello Barry and Andrea!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the bugs we've fixed is:
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!