Are lightbox slides no longer working as intended?
Feb 27, 2018
I just published a course to 360.articulate.com as HTML5 only. One of my slides uses lightbox to overlay another slide. But when I view it in Chrome or Edge, it looks all out of whack, as if it is zoomed entirely too much.
I found out that if I zoom the browser (with ctrl + mouse wheel up) to about 150% it renders as I expect.
Exhibit A: Overlay slide at 100%. Can't see all of it. Can't even close it! Users are stuck if they are unaware of the zooming you can do.
Exhibit B: Overlay slide at 150% magnification (ctrl + mouse wheel up)
This is how it used to look back in the old Flash days. Any one else suffering with this issue?
My colleague and I noticed it in all our projects that have been published with the latest Articulate Storyline 360 3.13.14869.
Made a ticket with support as well, to find out if it is a local issue or a software problem.
3 Replies
Hi Soren,
Thanks for sharing here and your patience - this issue was fixed just today! The issue was how Lightbox slides covered the entire course when the player was set to fill the browser in HTML5 output.
Take a look at the release notes here, and you can install the latest update from the Articulate 360 desktop tray application by clicking Update.
Just updated. Thanks for the reply. I guess this means that all courses published with this error needs to be opened and published again from Storyline 3.13.15006?
Correct, Soren. Let us know if you need anything else.
This discussion is closed. You can start a new discussion or contact Articulate Support.