Arial Font - Spacing Issue (Storyline 3)

Jul 18, 2017

Hello Community,

I am wondering if anyone has experienced issues around the spacing between letters in words written within text boxes using Arial as the font? I am working with Storyline 3.

Initially I assumed that this had something to do with working within the production mode and something that would fix itself once published, however I was wrong. 

I have attached an image to provide an example. Where I have indicated (using yellow boxes) the letters are either spaced out unnaturally from each other, or are too close to each other. 

Has anyone experienced this problem before and can suggest a quick fix? Here's hoping I now don't have to go through all 170 slides of my project and change the font! :( 

Thanks

Adam 

1 Reply
Ali Goulet

Hey Adam!

Thanks so much for sharing that screenshot with us.  This is an issue that's on our radar for certain fonts. You can read more about it over here in Simon's update

I don't have a timeline to share for a fix, but it's something we're actively working to improve. I'm adding your experience to our report and soon as we have any more information, you'll be notified right away.

Thanks again for letting us know that you're being effected by this and I'm really sorry that it's slowing you down. 

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