Articluate Storyline SCORM 1.2 and Moodle

We have redone all of our compliance courses in Storyline 360 and uploaded to Moodle as SCORM 1.2 packages.  We are using Moodle 3.4+ and are having a few users who are having timeout issues where they are getting dropped but do not realize they have been dropped. 

We're researching all angles so I was wondering if any other users have had similar issues and if so what did you do. Or if you haven't what are the Moodle settings you have?

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