Articulate 360 and Admin Rights
This is from an IT person. Please pass this complaint to whomever has the power to cause positive change with your software.
I have an associate with an Articulate 360 subscription who has asked for assistance in getting the software installed. We have very strict security policies in this company, so of course, our associates are not administrators on their own computers. Install Articulate 360 and find that we cannot install Storyline 360 without making the associate an administrator and then running the program again. I find this incredibly frustrating and unprofessional for a well-known software company to not be able to follow industry standards in making software. I shouldn't have to spend time to work around your software just because we have basic Windows security set up on our computer. (Our security policies are strict in that I cannot break them, but they follow industry standard)
If you insist on a software model that will allow the user to download and install themselves (and likely auto-update the software) then look into a way of performing the task without requiring administrative rights. Adobe Creative Cloud, for example, utilizes a service that is set up when the "installer" software (like your Articulate 360) is installed. The service can then be called to run as "SYSTEM" in Windows to perform any installs or updates, which will allow a regular Windows user to initiate an install without needing Administrative rights.
Either follow a standard model for deploying software (download individual files from the website and install) or come up with a way that does not require administrative rights on the computer. As it stands right now you have to install Articulate 360 with administrative rights (which is fine and standard), THEN run Articulate 360 with administrative rights to install the software we actually want (which is NOT fine, nor standard).