Articulate 360

Nov 10, 2016

Hi Team,

Recently, I have installed your new software 'Articulate 360' but when I am trying to open, its not working. Please help.

My computer configurations are: Windows 7, 2.66 Ghz with 4 GB RAM

I have installed Articulate 360 and not other software like Studio 360, Articulate rise etc.

I am attaching the screenshots for your reference.

27 Replies

lakel kheira

over 1 year ago07/24/22 at 2:18 pm (UTC)

Dear,
I've been trying to install storyline in my PC (win7, pack1, 32bit)and Visual
C++ for Visual Studio 2019. I installed: vc_redist.x64.exeVisual C++ for
Visual Studio 2019. I installed: vc_redist.x64.exe , and every time i tries
the same problem appears.
thanks

Sans_titgre.png

Kelly Auner
Staff

over 1 year ago07/25/22 at 2:36 pm (UTC)

Hi lakel,

Welcome to the E-Learning Heroes community! ✨

I'm sorry to hear that you are experiencing this issue when trying to install Storyline 3. Please try the following steps:

Stop that current process with Task Manager and reboot your machine.
Download another version of the installation file here. You might want to consider getting the .zip version.
Once that new file is saved locally to your machine, please right click it and choose to Run as Administrator.

If you're still having trouble, reach out to our Support team here!