3 Replies
Linda Wray

Hi there,

Thank you for your help. I ended up disabling compatibility mode which seemed to fix the issue - hopefully.


Linda Wray
A/ Strategic Learning and Development Specialist,
Workforce Capability Development,
Human Resource Services,
p: 07 3213 9354 ext: 71354

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Katie Gokhshteyn

Thanks for keeping us in the loop, Linda!

We had an issue in Storyline 360 a while back where Flash output wouldn't play in IE with Compatibility View enabled, which seems to fit your experience. We launched a fix for this, and the latest version is 3.17.16188.0. Just wanted to make sure you continue to stay in the 360 know 😉

..and if you're still seeing the issue after publishing with the latest update, reach out to our team here. We'll help get you sorted out! 

P.S. It looks like your email signature came through with your contact information! No worries, as this Peek video will show you how to edit it out!