have you tried uploading one of the courses to Scormcloud and test if it works correctly there? - that will give you an indication if it is the LMS or the SL file that needs attention.
Thank you for your help. I ended up disabling compatibility mode which seemed to fix the issue - hopefully.
Cheers,
Linda Wray
A/ Strategic Learning and Development Specialist,
Workforce Capability Development,
Human Resource Services,
p: 07 3213 9354 ext: 71354
[http://www.pt.qld.gov.au/corpsig/pt-100.png]
The Public Trustee
1300 360 044
www.pt.qld.gov.au ptlearning.gateway@pt.qld.gov.au Will Making | Enduring Powers of Attorney | Executor Services
Estate Administration | Disability Services | Trust Administration
Real Estate Auctions and Sales | Charitable Trusts
***************************************************************************************************************************************************************************
This correspondence is for the named person's use only. It may contain confidential or legally privileged information or both. No confidentiality or privilege is waived or lost by any mistransmission If you
receive this correspondence in error, please immediately delete it from your system and notify the sender.You must not disclose copy or rely on any part of this correspondence if you are not the intended
recipient. Any opinions expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the opinions of the Public Trustee of Queensland.
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3 Replies
HI Linda
have you tried uploading one of the courses to Scormcloud and test if it works correctly there? - that will give you an indication if it is the LMS or the SL file that needs attention.
Hi there,
Thank you for your help. I ended up disabling compatibility mode which seemed to fix the issue - hopefully.
Cheers,
Linda Wray
A/ Strategic Learning and Development Specialist,
Workforce Capability Development,
Human Resource Services,
p: 07 3213 9354 ext: 71354
[http://www.pt.qld.gov.au/corpsig/pt-100.png]
The Public Trustee
1300 360 044
www.pt.qld.gov.au
ptlearning.gateway@pt.qld.gov.au
Will Making | Enduring Powers of Attorney | Executor Services
Estate Administration | Disability Services | Trust Administration
Real Estate Auctions and Sales | Charitable Trusts
***************************************************************************************************************************************************************************
This correspondence is for the named person's use only. It may contain confidential or legally privileged information or both. No confidentiality or privilege is waived or lost by any mistransmission If you
receive this correspondence in error, please immediately delete it from your system and notify the sender.You must not disclose copy or rely on any part of this correspondence if you are not the intended
recipient. Any opinions expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the opinions of the Public Trustee of Queensland.
***************************************************************************************************************************************************************************
Thanks for keeping us in the loop, Linda!
We had an issue in Storyline 360 a while back where Flash output wouldn't play in IE with Compatibility View enabled, which seems to fit your experience. We launched a fix for this, and the latest version is 3.17.16188.0. Just wanted to make sure you continue to stay in the 360 know 😉
..and if you're still seeing the issue after publishing with the latest update, reach out to our team here. We'll help get you sorted out!
P.S. It looks like your email signature came through with your contact information! No worries, as this Peek video will show you how to edit it out!
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