Articulate 360 Desktop window "sliding to the left"
Oct 28, 2019
By
Jeff Momsen
Has anyone else experienced this? It's a harmless thing, but strange and adds a few moments to every time I want to open anything from the Articulate 360 Desktop.
When I open the Articulate 360 Desktop window, the entire contents immediately start to "slip" to the left. Eventually, I have a large white rectangle on my screen.
The actual placement of the buttons does not move, and when I hover over where they should be, they appear, but the label for which button does what is missing.
By moving the window to another screen, it resets the visual, but the slipping starts again right way.
The attached screen video has only been edited to remove the delays between each shift.
3 Replies
Hi Jeff!
Wow, I haven't seen this before! When did this start happening? Was it after an update to the desktop app or your computer?
I'd recommend uninstalling and reinstalling the desktop app. This article walks you through how to do that.
If you still see this, please let me know!
Thanks for the attempted fix. I uninstalled Articulate 360 and reinstalled, and it still slides left. Weird.
Hi Jeff,
Thanks for sharing that video and taking steps to reinstall.
That's definitely odd behavior, so I've opened a support case on your behalf and will have one of our support engineers reach out soon to determine the cause of why that's happening. Be on the lookout for a response soon!
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