Articulate 360 file set as complete/incomplete is logging in LMS as passed/failed
I have a SCORM title that was built in Storyline 360. It has roughly 8 slides with no test questions. Basically, it's a read only title with a few "click here to download a PDF". The last slide has an exit button that runs a java script SetStatus("complete") and a trigger that also exits the title once the same button is clicked. I have built similar courses in Storyline II. This is the first one I built using 360.
My issue is....the course settings in 360 are complete/incomplete. The settings in my LMS are to not log a percentage grade. For whatever reason, the SCORM is reading as passed/failed and launching completion of the course. Both myself and the LMS support team have tried everything we can think of to fix the issue and we've come up empty handed. Is anyone else experiencing this issue or know how to fix it?
Thank you in advance for your time and expertise.