Articulate 360: No Audio on Edge using mac platform

Aug 12, 2020

One of our client reported that the course has no audio on her laptop on Edge.   

Please confirm if Edge is supported on mac.

1 Reply
Katie Riggio

Hi Shreyas,

Thanks for your post! I'm happy to lend a hand.

We support Microsoft Edge (latest version) for Windows. Here are the minimum system requirements for viewing Storyline 360 courses:

Let's dig into your client's experience:

  • Is the course hosted on a web server or an LMS?
  • Is the audio gone only in Edge or other browsers as well?
  • If you could share the file through this private link, we'll test the audio in a similar environment and let you know what we find!

This discussion is closed. You can start a new discussion or contact Articulate Support.