I downloaded the Windows 7 Articulate 360 Trial Version last night. When I went to open it I was presented with a Chinese interface. I tried removing the software without success. What in the world do I do now?
Hey there Rick, So sorry that happened! Here's a video another staff member, Ashley, made for someone experiencing the same issue. The video show you how to change the language to English. Hope that helps, please let me know if you have questions!
Thanks for your reply. Regrettably, the desktop interface doesn't appear,
only a small widow filled with Chinese characters. Therefore, I can't make
the language choice.
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Hey there Rick, So sorry that happened! Here's a video another staff member, Ashley, made for someone experiencing the same issue. The video show you how to change the language to English. Hope that helps, please let me know if you have questions!
Thanks for your reply. Regrettably, the desktop interface doesn't appear,
only a small widow filled with Chinese characters. Therefore, I can't make
the language choice.
Hi Rick,
Do you have a screenshot of the window you're seeing? That will help us determine how to get this resolved for you.
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This post was removed by the author
Thank you so much! I just experienced the same thing - the piece is was missing was completely closing A360.
Glad this helped Lynn, and let us know if you need anything else!
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