Articulate Add in tag missing on my PPoint

I have tried all the suggestions including uninstalling my new Articulate and reinstalling it. I didn't see any repair option but something is definitely wrong.

I have all the new MS office software, new desktop, etc. 

I meet all the requisites as far as I can tell. I don't think it reinstalled it either since missing desktop Icon and no way to initiate.

Frustrated!

3 Replies
Katie (Gokhshteyn) Riggio

Hello there, Bob!

Thanks for reaching out, and for also bringing this to our Engineers' attention. You're in excellent hands with Rowie, where he recommends a full repair in addition to a few more items to check related to the environment.

Let us know if you and your IT team have any questions about what he sent!