hi realise this discussions been going backwards and forwards a bit - however thinking about purchasing Microsoft Surface 3 128GB Tablet to run storyline 2
Someone has told me that the high DPI of the screen on the surface may make the display of Storyline too small to operate
anyone help with this one, anyone running storyline 2 on a surface pro !!is it working whats the quality like
1. Switch scaling to 100% and leave the screen resolution at the default 2160 x 1440. I find this ok, but I like my display running at hi-res and don't have an issue with small icons etc.
2. Switch scaling to 100% and then change to a lower resolution. Just be aware that the Surface Pro 3 has a 3:2 screen ratio but most of the resolutions available to change through the UI aren't 3:2 so you will get some degree of screen cropping.
3. Use an external display that you can run at 100% scaling. I usually plug my Surface into an Apple Cinema Display and that works a treat.
Point 2 can be solved by doing some manual configuration of screen resolutions but that involves installing an unsupported driver and comes with the usual 'may void your warranty' type warnings!
Hello, thank you Leslie and Ashley for trying to help me with my Surface Pro 3 issues - I appreciate the support!
Barry, when you say that we might need to change the scaling to 100%, can you say more about what you mean by this? I am able to "change the size of all items" from larger to smaller in the Display section of Control Panel, is this what you mean? If so, which setting from "smaller" to "larger" corresponds to 100% scaling? I have tried to change these, but it didn't seem to affect weirdness that I am experiencing, which others are saying might be a screen resolution issue. I am using Storyline 1 and I am missing the "Other" menu in the player (see the attached image).
If you go into the Display section, by default you see the 'smaller' to 'larger' slider. If you check the box that says 'Let me choose one scaling level...' you'll see the associated percentages.
10 Replies
Hi Tim!
This article explains which versions of Microsoft's Surface tablet support authoring and/or viewing Articulate Storyline content.
Hopefully members of the community will be able to chime in with their experience.
Brilliant thankyou Leslie just what I was looking for
Tim Cluning
Curriculum Designer
Ground Floor, 370 Docklands Drive
Docklands VIC 3008
P: (03) 9912 1036 | F: 1300 799 678 | E: Tim.Cluning@franklynscholar.edu.au
www.franklynscholar.edu.au
Part of Kaplan, Inc., a leading global provider of educational services.
[cid:image001.png@01D00FB8.11823750]
[cid:image006.jpg@01D05B50.A9C8E110]
[cid:image002.png@01D00FB8.11823750]
[cid:image003.jpg@01D00FB8.11823750][cid:image004.jpg@01D00FB8.11823750][cid:image005.jpg@01D00FB8.11823750]<http://www.linkedin.com/company/franklyn-scholar?trk=hb
Hi Tim,
I have the Surface Pro 3 (i5/256/8gb) and I can run Storyline 1 and 2 on it okay, with one caveat:
Storyline needs the screen resolution set at 96dpi (which is 100%) whereas the Surface scales the display to 150% which can cause all sorts of weirdness - see here: http://www.articulate.com/support/storyline-2/articulate-storyline-dpi-support-sl2
So your options are:
1. Switch scaling to 100% and leave the screen resolution at the default 2160 x 1440. I find this ok, but I like my display running at hi-res and don't have an issue with small icons etc.
2. Switch scaling to 100% and then change to a lower resolution. Just be aware that the Surface Pro 3 has a 3:2 screen ratio but most of the resolutions available to change through the UI aren't 3:2 so you will get some degree of screen cropping.
3. Use an external display that you can run at 100% scaling. I usually plug my Surface into an Apple Cinema Display and that works a treat.
Point 2 can be solved by doing some manual configuration of screen resolutions but that involves installing an unsupported driver and comes with the usual 'may void your warranty' type warnings!
Barry
Thanks for sharing that information with Tim here Barry.
Tim - I also wanted to mention that replying to the forums via e-mail attaches your signature, but you are welcome to pop in and edit that if needed.
Hello, thank you Leslie and Ashley for trying to help me with my Surface Pro 3 issues - I appreciate the support!
Barry, when you say that we might need to change the scaling to 100%, can you say more about what you mean by this? I am able to "change the size of all items" from larger to smaller in the Display section of Control Panel, is this what you mean? If so, which setting from "smaller" to "larger" corresponds to 100% scaling? I have tried to change these, but it didn't seem to affect weirdness that I am experiencing, which others are saying might be a screen resolution issue. I am using Storyline 1 and I am missing the "Other" menu in the player (see the attached image).
Thank you! Eric
Hi Eric! That "Other" menu is typically a DPI issue as well. 100% = Smaller :)
Hi Eric,
If you go into the Display section, by default you see the 'smaller' to 'larger' slider. If you check the box that says 'Let me choose one scaling level...' you'll see the associated percentages.
As Leslie says - 'smaller' = 100%
BTW - I do see the 'Other ' menu item ok.
Barry
Thanks for confirming and sharing Barry :)
Yea, it worked, thank you all so much! I have been playing around and trying to figure this one out for a while now - I appreciate it! Eric
Glad that it's working for you now Eric. Thanks for the update and thank you Barry for helping out since I do not have this device :)
This discussion is closed. You can start a new discussion or contact Articulate Support.