I have a course wich works in Moodle. This course works fine in Ipad and Android 3.2, wich loads the flash version, but in a tablet Samsung with android 4 (wich loads html5) we can't use the course, cause when you press a somekind like a big button appears over and the buttons in the content does not work at all.
I know that there is no support to Android, but someone knows about this issue. Is a problem with Android 4 and moodle or html5?
The Moodle SCORM player is pretty crappy in general on mobile devices - I've had a GSOC student working on improving it for Moodle 2.6 (releases soon) - If you're able to test your packages in a development version of Moodle 2.6 I'd be interested to hear any feedback - it does make some improvements but I think there's probably still work that needs to be done to improve mobile device support.
Hi, Dan... we have installed moodle 2.6 and trying to work on androd. We are having difficults with flash running on a tablet with android 3 (that does not support html5) the buttons in flash does not work. If we load the content in the browser, outside Moodle, the buttons work fine...
Is like there is a layer over the flash wich makes the buttons untouchable (hope this word exists
Do you have any report of this and any possible solution?
I send you a capture from the tablet to see whats going on. We realize that is with the android browser what comes this issue... we have tested in firefox for that tablet and the flash runs fine.
You can see how the player seems to be above the text...
I'm not aware of anything specifically related to this - If it works in FF but not in the native Android browser I'm not sure how easy it will be to fix within Moodle either - feel free to create an issue in the Moodle tracker for it but I don't think I'll have time to work on it unless someone was able to fund my time to diagnose/fix.
HI, Dan... thanks for anwser. i´ll tell to the team that works on it.
One more thing... when we load articulate courses in moodle, many times there's a lot of pixels above of the course, leaving a great white space and making the course go down in the page. We can't find in the articulate html anyway to fix, unless the course is in moodle, seems not respond the code we change. We are trying the options in moodle, modifyng the width and heigh in the articulate html but nothing seems to work...
Is there any part of the code or moodle or option to fix this, to make the course stay in the correct space?
I've seen some weird whitespace issues that come from the scorm content itself - does the whitespace come from inside the iframe or in the player page body? - have you tried using different themes to see if that makes any difference? - there is also an open bug for bootstrap themes with pop-up windows printing the headers instead of giving a clean pop-up window with just the scorm content
Hi, Dan... i've passed the question to the people who works on that. When you say "from the scorm" and "iframe or in the player page body" did you mean the html files generated for Storyline?
as for me impossible de read anything from moodle on any tablets. I lose the text in slides, the sound, the video, impossible de read on articulate player on ipad (message error) !
the better is to publish for web without player ipad for the moment of course !
Storyline 2 supports Android as described here and you'll want to use the Articulate Mobile Player in Android OS 4.1 or later (optimized for tablets) or for the HTML5 output, Google Chrome (latest version) in Android OS 4.1 and later. If you're having difficulty with a file in Moodle, have you also tested in SCORM Cloud? If it works in SCORM Cloud you may want to check with Moodle about their support for Android.
Sorry for the confusion - this is the Storyline hub. Studio does not currently support Android, although you can use iOS and the Mobile player. You can see the system requirements for working in Studio here.
Please be sure that your tablet meets the viewing requirements specified here for Storyline 2.
Is sound playing on your tablet otherwise?
If you view your HTML5 output on a Samsung Galaxy Tab 3 running Android OS 4.2.2, you may find that the audio is missing from your course.
This is a known issue with the Chrome browser in Android OS 4.2.2 on Galaxy Tab 3 devices. You can correct it by installing the latest Android OS update for your tablet.
21 Replies
The Moodle SCORM player is pretty crappy in general on mobile devices - I've had a GSOC student working on improving it for Moodle 2.6 (releases soon) - If you're able to test your packages in a development version of Moodle 2.6 I'd be interested to hear any feedback - it does make some improvements but I think there's probably still work that needs to be done to improve mobile device support.
Dan, thanks for jumping in here to assist Juanjo
Thanks Dan!!!
He have the same problem.
Hi, Dan... we have installed moodle 2.6 and trying to work on androd. We are having difficults with flash running on a tablet with android 3 (that does not support html5) the buttons in flash does not work. If we load the content in the browser, outside Moodle, the buttons work fine...
Is like there is a layer over the flash wich makes the buttons untouchable (hope this word exists
Do you have any report of this and any possible solution?
Thanks Dan!
I send you a capture from the tablet to see whats going on. We realize that is with the android browser what comes this issue... we have tested in firefox for that tablet and the flash runs fine.
You can see how the player seems to be above the text...
I'm not aware of anything specifically related to this - If it works in FF but not in the native Android browser I'm not sure how easy it will be to fix within Moodle either - feel free to create an issue in the Moodle tracker for it but I don't think I'll have time to work on it unless someone was able to fund my time to diagnose/fix.
HI, Dan... thanks for anwser. i´ll tell to the team that works on it.
One more thing... when we load articulate courses in moodle, many times there's a lot of pixels above of the course, leaving a great white space and making the course go down in the page. We can't find in the articulate html anyway to fix, unless the course is in moodle, seems not respond the code we change. We are trying the options in moodle, modifyng the width and heigh in the articulate html but nothing seems to work...
Is there any part of the code or moodle or option to fix this, to make the course stay in the correct space?
Thanks
I've seen some weird whitespace issues that come from the scorm content itself - does the whitespace come from inside the iframe or in the player page body? - have you tried using different themes to see if that makes any difference? - there is also an open bug for bootstrap themes with pop-up windows printing the headers instead of giving a clean pop-up window with just the scorm content
Thanks for your continued assistance Dan
Hi, Dan... i've passed the question to the people who works on that. When you say "from the scorm" and "iframe or in the player page body" did you mean the html files generated for Storyline?
Thanks for help!
Hi everyone
as for me impossible de read anything from moodle on any tablets. I lose the text in slides, the sound, the video, impossible de read on articulate player on ipad (message error) !
the better is to publish for web without player ipad for the moment of course !
Fred
Hi Fred,
Storyline 2 supports Android as described here and you'll want to use the Articulate Mobile Player in Android OS 4.1 or later (optimized for tablets) or for the HTML5 output, Google Chrome (latest version) in Android OS 4.1 and later. If you're having difficulty with a file in Moodle, have you also tested in SCORM Cloud? If it works in SCORM Cloud you may want to check with Moodle about their support for Android.
Storyline 1 does not offer Android support.
Hi Ashley
I actually work with articulate studio... I'll try articulate mobile player for android,
thanks for your support
Hi Fred,
Sorry for the confusion - this is the Storyline hub. Studio does not currently support Android, although you can use iOS and the Mobile player. You can see the system requirements for working in Studio here.
Oh No, it's my mistake, so sorry !
ok for android on studio ! as for Ipad, don't work either ! message access error...
Thanks
Hi Frederic,
If you're seeing a cannot access content error you'll want to review the troubleshooting steps here.
Hello we are on version 2.5.6.8 of moodle.
Trying to view scorm content on a Samsumg galaxy tablet.
I installed Firefox for android- my moodle page is blanck.
I installed google chrome for android - The Scorm course plays, but I have no sound.
I installed Photon flash player & broser for android - The Scorm course plays, but I have no sound.
The Articulate storyline are enables for HTML5 and I have selected the the mobile option when publishing.
Has anyone encoutered this issue and how can we get sound?
Hi Marie!
Please be sure that your tablet meets the viewing requirements specified here for Storyline 2.
Is sound playing on your tablet otherwise?
If you view your HTML5 output on a Samsung Galaxy Tab 3 running Android OS 4.2.2, you may find that the audio is missing from your course.
This is a known issue with the Chrome browser in Android OS 4.2.2 on Galaxy Tab 3 devices. You can correct it by installing the latest Android OS update for your tablet.
We currently use storyline 1.
Yes sound is playing otherwise on the Samsung Galaxy Tab 10.1 (WIFI)
GT-P7510, version 4.0.4
Hi Marie- Pierre,
Storyline 1 content may work on some Android devices. However, Articulate does not officially support Android devices or browsers. Click here to review the system requirements for authoring and viewing Storyline content.
This discussion is closed. You can start a new discussion or contact Articulate Support.