Articulate & IPad error.
Apr 28, 2013
My apologies if this has already been covered but am having a few issues launching / viewing a course created in Articulate Storyline via an IPad.
To start, the course is around 63MB - unsure if that's the initial problem but let's get that out there to start with.
First issue - course is published using both 'Include HTML5 output' & 'Use Articulate Mobile Player on IPad' via the LMS option. When the course is uploaded to an LMS (I test on ScormCloud and our inhouse LMS), it works fine via a PC. However, when we try to launch the course via an IPad - it begins to load the course and then closes/drops out of the browser without launching.
Second issue - published the same course but did not use the 'Use Articulate Mobile Player on IPad' option to see if that got around the first issue. It did get further as the 'loading wheel' appeared but then got the following error - "Error loading/data.xml: error". When I hit OK the 'loading wheel' stayed on screen forever.
Any ideas what could be causing this to occur?