Articulate Mobile player app Jan 15, 2015 By Amr Alaa I need help to download published files to the library section in the app here is what I did: 1. Published Storyline file to Web and choose enable IOS and offline saving 2. Copied my published folder to Public folder in my Dropbox 3. Copied link to Story.html and sent to iPad via email 4. Opened the link in iPad 5. Articulate Mobile player app automatically grabbed the Story.html link 6. error message in the Mobile player app :"Could not download files" Thanks!
Wendy Farmer Hero over 9 years ago01/15/15 at 11:12 pm (UTC) Hi Amr you have to make sure all the files have 'syncd' to the Public Folder - if any are missing it will throw an error
Amr Alaa Author Wendy Farmer over 9 years ago01/16/15 at 4:54 am (UTC) Hi Wendy Thanks for your quick reply. I am 100% positive all files are synced to public folder Any chance of other options ? Thanks!
Wendy Farmer Hero Amr Alaa over 9 years ago01/16/15 at 5:13 am (UTC) Hi I have AMP on my iPad happy to test if you want to send me link - can do so privately via Contact me' option in my profile
Emily Ruby over 9 years ago01/16/15 at 6:42 pm (UTC) Hello Amr, As Wendy stated, you could share the file here for us to test. Also, when you reply via email, the information from your email signature will post here. You can edit your post to remove this.
Amr Alaa Author over 9 years ago01/16/15 at 7:52 pm (UTC) Hi Wendy & Emily i just discovered my iPad memory was full. I cleared up some space and all is working fine now. Many thanks!
Amr Alaa Author over 9 years ago01/16/15 at 8:59 pm (UTC) My pleasure Emily. Thanks for being super helpful.
7 Replies
Hi Amr
you have to make sure all the files have 'syncd' to the Public Folder - if any are missing it will throw an error
Hi Wendy
Thanks for your quick reply.
I am 100% positive all files are synced to public folder
Any chance of other options ?
Thanks!
Hi
I have AMP on my iPad happy to test if you want to send me link - can do so privately via Contact me' option in my profile
Hello Amr,
As Wendy stated, you could share the file here for us to test. Also, when you reply via email, the information from your email signature will post here. You can edit your post to remove this.
Hi Wendy & Emily
i just discovered my iPad memory was full. I cleared up some space and all is working fine now.
Many thanks!
Thanks for the update Amr!
My pleasure Emily. Thanks for being super helpful.
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