Articulate mobile player on ipad (IOS 7.1) keeps crashing mid content. Ipad has been reset to account for any corruptions, can anyone suggest any other workarounds/fixes?
I think there was one file on the device that was corrupted as no matter what content you were viewing this one course kept opening automatically when the crash occurred - very odd. I''ve now deleted all trace of this course and all that other courses appear to be working fine now (no crashes at all).
3 Replies
Hi Harri,
Are you able to share a link to the course that's hosted on your server, or the .story file, so we can take a look at this?
Thanks!
Hi Christine,
I think there was one file on the device that was corrupted as no matter what content you were viewing this one course kept opening automatically when the crash occurred - very odd. I''ve now deleted all trace of this course and all that other courses appear to be working fine now (no crashes at all).
Hi Harri,
Well, that's different - but I'm glad you were able to spot the issue and correct it. :)
Thank you very much for sharing the update!
Have a great day,
Christine
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