I have created a lesson in SL2 and have published it for download on mobile devices (offline use). When I open the AMP file link from Articulate Mobile player on iPad, AMP is unable to download the file. Here is the link:
Hi Leslie
Thank you for your reply. Actually the problem is a bit perplexing.
I have about 8 lessons stored in my AMP. They used to play just fine until recently. Today, after I managed to upload my most recent lesson, I realised that the sound wasn't playing. I checked the volume settings on the iPad - they were all ok. I then started checking the other stored lessons. The sounds didn't play until I played one particular lesson and the sound came back. I then reopened the other stored lessons and they all started to play the sounds.
So, as of now, the sound is working. And if it doesn't play then I know I need to run that one particular lesson to make it work.
4 Replies
Ok, I have been able to install the file on AMP. But there is no sound in the video. Wonder where it disappeared.
Hi Fazal!
Is your audio working in other environments? If it's just missing on your iPad, be sure that your device is not toggled to mute.
Hi Leslie
Thank you for your reply. Actually the problem is a bit perplexing.
I have about 8 lessons stored in my AMP. They used to play just fine until recently. Today, after I managed to upload my most recent lesson, I realised that the sound wasn't playing. I checked the volume settings on the iPad - they were all ok. I then started checking the other stored lessons. The sounds didn't play until I played one particular lesson and the sound came back. I then reopened the other stored lessons and they all started to play the sounds.
So, as of now, the sound is working. And if it doesn't play then I know I need to run that one particular lesson to make it work.
Why this happens , I have no clue :)
Sent from my iPhone
That is very strange. Never heard of that happening Fazal. Keep us informed for sure if you learn more about your mystery.
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