Articulate Mobile Player with password protected content

Mar 26, 2015

I wanted to get some thoughts from the community on how you are using AMP with protected content. Here's what I want to do:

  1. Send a link to a URL of content that is on a password protected webserver.
  2. Have that launch AMP and stream the training.
  3. Also allow the user to download the content to their iPad for offline viewing.
  4. Have completion tracked using TinCan or SCORM.

If I understand correctly, AMP is not able to launch from a PW protected site. I would assume that most training sites are protected by passwords. And if you use TinCan you can't download the content.  So how does anyone do this?

12 Replies
fabio fonseca

Im testing on articulate-online LMS. It streams. The user will be unable to acess without internet connection

The problem I found is that I cannot block a user after he got acess inside the AMP. Once the user type its password, seem like there is nothing I can do to tell AMP to cancel the acess for that user. (depite the content was not downloaded)

I must be missing something, its too weird that AMP doesnt check on server everytime an acess is requested.

Ashley Terwilliger-Pollard

Hi Fabio,

We progressively stream videos as mentioned here and preload content to help prevent playback delays. 

Articulate Storyline gives you the option to allow learners to download content for offline viewing in the Articulate Mobile Player app. However, Articulate Online requires an Internet connection to view and track content. As a result, we've currently disabled the ability to view courses offline when they're hosted in Articulate Online. 

Have you looked at removing the users access to that particular course in Articulate Online?  

fabio fonseca

Thanks for the reply. The issue I'm experiencing is that even after
canceling the user access to one course, that user still can access it
through AMP.
The only way I found to block the access was by deleting the course from
I could try give you access for a test, if you like. Or you give access to
some sample course to me, than try to block it on AMP.

fabio fonseca

Hi Ashley,

I contacted the support team but in this meantime I think I found the bug.

I first accessed one course in my ipad (AMP) using the administrator
account. Then I logged out as administrator, and logged in as a student,
acessing the courses I gave permission only.

When I removed the permissions for the student, it didnt prevent him from
acessing all the courses in AMP library, and seems like my first log in as
administrator unlocked the AMP for every course (since you cant remove
acess for administrator on LMS), and the only way to fix this was to
uninstall AMP, then reinstall it, and never try log in as administrator
again, as it would unlock AMP again.

Ashley Terwilliger-Pollard

Thanks Fabio - and I see your case number as well which my colleague Vira is taking a look at right now. So I'll continue to follow along - but based on your description here it sounds like you're using the same iPad for each? I see the trickiest part being that the admin previously opened the course there, and the iPad app doesn't know that you've logged in again into the site, but is still thinking your the admin. Confusing to think through and described (at least at the end of Monday) so I'll defer to Vira's testing and we'll go from there. 

fabio fonseca


You got it. Im using the same ipad, and the app (AMP) doesnt know Im
logging with diferent users.
Once I log as administrator, it unlocks everything.
The other consequence of this AMP behavior is that if 2 students log on
same ipad, they will both have acess to each other courses.

Would be nice to include this feature on next AMP update, since access
control is a critical feature for a LMS.

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