Articulate module in LMS won't load in IE 9 or 10
Jun 22, 2015
So... I am creating modules in Articulate Storyline 2 which we want to upload into our LMS (Learning Seat) for our staff to be able access.
Our issue arises with Internet Explorer 9 & 10.
Articulate publishes the modules to LMS in SCORM 1.2 or 2004, the LMS happily accepts the modules and loads them into the library, however if the user is operating Internet Explorer 9 or 10, when they press 'launch' all they get is a blank window and nothing will load. I've tried removing the option for HTML5 by un-ticking 'Include HTML5 output' in the publish window and still we have the same issue.
The module will has no issue with loading in Chrome or IE 11 , however the majority of our staff operate either IE 9 or 10 and we cannot upgrade everyone at this time, nor will the business support everyone downloading Chrome or FireFox or any other browser.
I need to find an option that will allow the modules to be opened in IE 9 or 10.