When attempting to use Safari and Firefox, the video seems ‘glitchy’ and at times I have to refresh the browser in order for it to work properly. This would happen when using the player to skip to certain parts of the slide and the video won't even play. I was told that this could be related to the HTML5 version.
I have also set up a java script function to print out the end slide and Chrome seems to be the only browser that won't work display the story on the print.
If you'd like us to take a look at the video issue, please feel free to open a case, including your .story file, and our support team will be happy to assist you. Thanks!
1 Reply
Hi Catherine,
If you'd like us to take a look at the video issue, please feel free to open a case, including your .story file, and our support team will be happy to assist you. Thanks!
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