Thanks for reaching out here, sorry you're running into this issue! Running a repair on your software to fix erratic behavior may clear this up for you.
If you're still noticing Storyline 2 freezing when exiting after running the repair, I would highly encourage you to reach out to our Support Engineers by submitting a case. Our engineers will be able to work closely with you to investigate further and get this resolved promptly :)
4 Replies
Hi Nana-
Thanks for reaching out here, sorry you're running into this issue! Running a repair on your software to fix erratic behavior may clear this up for you.
If you're still noticing Storyline 2 freezing when exiting after running the repair, I would highly encourage you to reach out to our Support Engineers by submitting a case. Our engineers will be able to work closely with you to investigate further and get this resolved promptly :)
Ali, thanks for your quick responds I will try to do the repair and let you know if it worked.
Thanks!
Hi Ali, it worked!!!
I followed the repair link and reinstalled it again.!!
Thanks so much!
Nana- Yay!! Thanks for letting me know, so glad it worked out for you. Always happy to help! :)
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