Hi all! I recently updated my AS2 with the 10th update. Everything is working fine, but I noticed that my desktop and folder AS2 icons are replaced with generic paper icons (see attached). Anyone care to help resolve this tiny issue?
Hi everyone and thanks Julie for sharing a relevant link.
Here is the details for anyone following along:
Our QA team is aware of this and I am experiencing this as well. I'm not sure of a way to prevent or correct at this time. Seems to only be a display issue with newly created files and any 'updated' to the latest version.
I have attached this to the report with our QA Team so that we can update when applicable.
I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where:
Fixed issue where Storyline project file icons would be blank
You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
7 Replies
The same on my desktop.
This has happened for us too.
Here's a related thread
https://community.articulate.com/discussions/articulate-storyline/storyline-file-icon-missing-after-update
Cheers,
Julie
Hi everyone and thanks Julie for sharing a relevant link.
Here is the details for anyone following along:
Our QA team is aware of this and I am experiencing this as well. I'm not sure of a way to prevent or correct at this time. Seems to only be a display issue with newly created files and any 'updated' to the latest version.
I have attached this to the report with our QA Team so that we can update when applicable.
Thanks for the replies, guys. Looks like we're just gonna have to wait for a patch soon to fix this minor issue.
Hi all,
I wanted to provide an update here, as Storyline 2 Update 11 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where:
You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Thank you for letting us know, Ashley. :)
This discussion is closed. You can start a new discussion or contact Articulate Support.