Hello! I have been having an issue the past two days with not being able to access my player settings within my storyline files. I have attached the pop up error messages I have been receiving when opening the storyline files and also when clicking on the player setting under publish. Everything else is working correctly - I can import, publish, etc. - the only issue is not being able to access the player settings. I have the Storyline 3 so the Adobe Flash being discontinued should not be affecting by it seems to be...
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Hello Lydia!
I see that you're working in a support case with my teammate, Johnrey! Great call.
It looks like uninstalling and reinstalling Storyline 3 did the trick. I'm so happy to hear that! Let us know if you have any additional questions!