Articulate Storyline 360 sluggish in Mac, Parallels

Aug 16, 2018

I'm working in Storyline 360 in parallels and Storyline is very slow and sluggish. Any current thoughts on what I should be checking or doing to troubleshoot this? Thanks!


1 Reply
Crystal Horn

Hi Elizabeth! We've made some performance improvements in recent updates to Storyline.  Can you confirm what version of Storyline you’re using?  Go to Help > About Storyline. 

Without having a real good look under the hood, it sounds like it might also be a computer performance issue.  Can you dedicate any more space or resource usage to your Parallels virtual environment? 

Here's an article from Parallels:
I use a MacBook Pro with Parallels and Windows 10, too.  Currently, I use unlimited resources and about 4 Gb of memory.

If that doesn't help, feel free to hook up with our support engineers, and we'll dig in!

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