Articulate Storyline error report
Nov 30, 2020
By
Z B
I loaded a Farsi Plug-in in the "Text Labels" part of the player (because l had problem searching Farsi in the search bar, also the meanings of the words which were Farsi in my glossary were invisible while previewing, ...), then I got a pop up saying " Articulate Storyline Error Report. We're sorry, something went wrong with Articulate Storyline and it might close. You can help up fix this bug by sending us information on what went wrong. ". After this, I can't access to my previous projects and also I can't create a new project ( This error occurs again).
I would be grateful if you could help me.
1 Reply
Hello Z B and welcome to E-Learning Heroes 😊
Thank you for reaching out and sharing what you are experiencing with your software.
I've opened up a support case on your behalf so that you can work directly with a support engineer and you should be hearing from someone soon.
This discussion is closed. You can start a new discussion or contact Articulate Support.